I speak with first-time menstrual cup users every single week. And here’s the truth: almost everyone hits a small hurdle at the beginning. That doesn’t mean menstrual cups aren’t for you. It simply means your body and your cup are still learning how to work together! Switching to a cup is different from using tampons or pads. It’s a new skill, and like anything new, it can take a little practice.
This guide covers the most common menstrual cup concerns we hear from our community and exactly how to solve them!
1. “My cup is leaking.”
Leaking usually means one of three things:
- The cup hasn’t fully opened
- It isn’t positioned correctly
- It’s not the right size or firmness for your body
How to fix it:
- After inserting, pinch the base and gently rotate the cup to help it open.
- Run a finger around the rim to check for folds.
- Try placing it slightly lower than you would a tampon, cups sit lower in the vaginal canal.
If leaks continue, you may need a different size. Every body is different, and sometimes small adjustments make a big difference.
2. “My cup feels uncomfortable.”
A menstrual cup should be something you forget about during the day. If you can feel it, it’s usually sitting too high, too low, or hasn’t opened properly.
How to fix it:
- Gently adjust the cup so it sits just below your cervix.
- Check that the rim has fully opened.
- Trim the stem slightly if it’s poking or rubbing.
- If you’re sensitive to pressure, consider a softer cup.
Comfort is possible, it just may take a few tweaks.
3. “My cup won’t open.”
This is especially common with softer cups or in the first few cycles.
How to fix it:
- Try different folds (see image below!)
- Insert at a slight angle, then rotate once inside.
- Relax your pelvic muscles before insertion — tension can prevent the cup from opening.
- If this continues to be a challenge, a slightly firmer cup may suit you better.
Technique and relaxation make a big difference here.
4. “Removal hurts.”
If removal is uncomfortable, it almost always means the suction seal hasn’t been released.
How to fix it:
- Always pinch the base to break the seal before pulling.
- Bear down gently to bring the cup lower.
- Never pull the stem alone.
- If needed, fold the rim slightly while removing.
Once you master breaking the seal, removal becomes much easier.
5. “My cup moves up and I can’t reach it.”
Cups naturally move with your body - especially if you have a higher cervix.
How to fix it:
- Squat and bear down gently.
- Use your pelvic muscles to help guide the cup lower.
- If this happens often, a longer cup or longer stem may be a better fit for you.
And remember: your cup cannot get lost. The vagina is a closed space.
6. “I can’t insert my cup.”
Insertion is often about relaxation, angle, and finding the right fold.
How to fix it:
- Try inserting in the shower where your muscles are more relaxed.
- Experiment with different folds.
- Aim the cup slightly toward your tailbone.
- Insert lower than a tampon.
- Use a small amount of water-based lubricant on the rim if needed.
Be patient with yourself - it’s a learning curve.
7. “I feel pressure or cramps.”
Pressure usually means the cup is pressing against your cervix or that the firmness isn’t right for your body.
How to fix it:
- Adjust the cup slightly lower.
- Try a softer cup if you’re sensitive to firmness.
- Consider a smaller size if you have a low cervix.
Your cup should work with your body, not against it.
8. “I’m scared my cup will get stuck.”
This is one of the most common fears - and it’s completely understandable. But your cup cannot get lost inside you.
How to fix it:
- Take a few deep breaths and relax.
- Squat and bear down gently.
- Pinch the base to release suction.
Slide a finger up the side if needed. With practice, removal becomes quick, easy, and second nature.
9. “My cup smells after a while.”
Odour usually happens when residue builds up over time.
How to fix it:
- Boil your cup for 5 minutes between cycles.
- Soak it in water with a teaspoon of bicarbonate soda.
- Let it dry completely before storing.
- Avoid scented soaps or harsh cleaners.
Simple care keeps your cup fresh and long-lasting.
A Note from Pachamama
Learning to use a menstrual cup is a process. It might take a few cycles to feel completely natural, and that’s normal. The goal isn’t perfection. It’s finding a sustainable, comfortable period care option that works for your body and aligns with your values.
I care about more than just selling menstrual cups. I am here to help you understand your cycle, reduce waste, and feel confident in your choices. If you ever have questions, reach out. No issue is too small - and we’re always here to help you troubleshoot!